I recently had the pleasure of dealing with the very friendly and helpful staff at Ecali (namely Melanie and Sam) in the process of getting an engagement ring for my partner.
I had a pretty limited knowledge of fine jewellery as most guys do, but a basic idea of what I was looking for.
After sitting down with Melanie and showing her a picture of what I was thinking, we worked out a price range that I could work with and she gave me a few different selections to choose from. I made my decision and had the ring sent away to be made. It only took 3 days and it was ready, I had the option of paying it off in instalments and when I had finished paying it off they offered to hold it in the store free of charge until I was ready to propose.
The ring turned out amazing, the missus was over the moon (she said yes!) and I was happy that I had made the decision to go with an establishment such as Ecali, and it payed off. All the staff made the process (what I thought would be pretty daunting..) extremely easy, fun and friendly.
I highly recommend going to see them (especially other guys looking at engagement rings haha) and I will definitely be back to get a wedding band made there when the time comes.
My entire engagement/wedding/eternity set is designed and created by ecali and cant fault it or the service and support they provided my husband when choosing and selecting diamonds. Highly recommend to any one looking for any form of jewellery ♡♡♡
Thank you for creating my engagement ring, I absolutely love it! Also would like to add that we are extremely grateful for your service, especially Samantha who helped my fiancé with putting this beautiful ring together!
I went in with a few ideas of the engagement ring i wanted to get for my partner and came out with a stunner. The patience and understanding of Melanie in what i was describing was superb and there was no rush with one of the biggest purchases of my life. And best bit she said yes and loves the ring.
Just to say how great the service was at Ecali. Sam was extremely knowledgeable and helpful with designing the engagement ring, she has a strong passion for jewelry and took all the stress out of such a big decision. Myself and my partner couldn't be more happy with how it turned out. I visited several other jewelers, but Ecali stood out and I couldn't recommend them any higher.
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